Readiness Guide - Case Studies

Leicester City Council provides universal public services to the largest city in the East Midlands, UK, with a population of more than 300,000. Faced with the challenge of funding cuts, rising customer expectations and having to move premises, the council embarked on a business transformation strategy.

In 2013, Silicon Valley Power (SVP) opened up its existing Tropos wireless communications network provided by Smart Cities Council member ABB to providefree public outdoor WiFi access throughout the city of Santa Clara. Residents and visitors use client laptops, tablets and smartphones with standard WiFi connections to access the Internet throughout the outdoor areas of Santa Clara.

Amsterdam, the financial and cultural capital of the Netherlands, strives to be one of Europe’s greenest, most sustainable cities while continuing to maintain economic growth. Over the past decade, the city developed a plan for collaborating, envisioning, developing and testing connected solutions that could pave the way to a smarter, greener urban environment.

Nagahama City is located in the Shiga Prefecture of Japan. In 2006, Nagahama City, Asai Town and Biwa Town were merged into one city. Then in 2010, the city merged with a further six municipalities. All of these now form the current Nagahama City.

Charlotte, NC-based Duke Energy – along with the local organization Charlotte Center City Partners – launched a new partnership called Envision Charlotte in 2010. It’s a rare public-private partnership between heads of business, building owners and managers, utilities chiefs, city planning professionals, and more. Their common goal? To achieve up to 20% energy reduction by 2016.

Like many developed areas, there are traffic jams in Qatar that not only aggravate commuters but can also be costly for companies with fleet vehicles that move goods and services around the region.

Belfast Health and Social Care Trust operates in Northern Ireland through a network of six organizations and more than 100 physical locations with an annual budget of about £1 billion (US$1.5 billion) and a staff of around 20,000. It wanted to replace its previous system with a unified communications system that would make it easier for doctors, nurses, and administrators to access information and communicate effectively regardless of location.

Despite being one of the most advanced cities in the world, New York City has an antiquated and broken communications infrastructure with approximately 7,500 payphones located throughout its five boroughs. The city recognized an opportunity to utilize this real estate to transform NYC into a smart city platform to provide services and bridge the digital divide by making Wi-Fi more accessible to its citizens.

Syndicat Mixte Autolib is an electric car-sharing program established by the city of Paris and 46 surrounding municipalities to relieve traffic congestion, reduce noise and air pollution and provide people with more flexible transit options.

Boulevard Victor Hugo, located in the center of Nice, is host of the proof-of-concept zone and almost 200 different sensors and detecting devices. In addition to these, it also plays host to “guest” devices such as mobile phones and tablets used in the streets that get connected onto its wireless mesh network.

In 1998, Carroll Electric Cooperative Corporation in Bentonville, Ark., installed one of the world’s first IntelliTeam® Automatic Restoration Systems at the then-new Northwest Arkansas Regional Airport.

To complete the 120-kilometer Beijing-to-Tianjin line in time for the 2008 Olympic Games, the China Ministry of Railways selected solutions from Council member Schneider Electric to help run its passenger information system.

Unlike some other major cities, Helsinki has a transportation system that is operated by multiple vendors rather than a single private company or municipal department. So although bus company Helsingin Bussiliikenne Oy (HelB) is fully owned by the city.

With the goal of improving rail capacity, reducing traffic congestion and reducing public transit travel times in London, Crossrail Ltd and Transport for London (TfL) –the companies responsible for delivery and rail operations in London.

In keeping with its importance as a center of international trade, Laredo is growing, with a current population of 235,000. Keeping up with the growing number of residents within the city limits and the additional 15,000 in the surrounding county had kept the city of Laredo Utilities Department on its toes. And that was the problem.

Ten years ago, the wastewater treatment plant in Gresham, Oregon was the city’s biggest energy-consumer,. But a lot has changed since then. The plant is now making the same amount of electricity as it consumes in a year, using biosolids from wastewater treatment and fats, oils and grease as well as solar energy to produce power while also reducing energy costs. As a result, the plant now exports excess energy back to the local utility.

San Diego faced a major challenge: It wanted to promote and support water conservation through accurate consumption targeting, tracking and billing, while dealing with the daunting task of working with many local agencies, many different data formats and sources, as well as difficulties getting agency data into a system. There was also the challenge of reaching and educating customers.

The Long Beach, California water department is responsible for keeping the city’s 487,000 residents adequately supplied with clean, good-tasting water. It is also responsible for the safe delivery of wastewater to its nearby sewage treatment facilities. It’s a complex system consisting of nearly 30,000 different data points.

The Royal Commission for Jubail is a special-purpose government agency empowered to develop and operate industrial cities. Council member Bechtel has provided engineering and construction management services to the Royal Commission since its inception in the 1970s.

California Natural Resources Agency manages the state’s natural resources, including water. One of its largest departments is the Department of Water Resources (DWR), with about 3,500 employees. DWR supplies and manages the water delivery systems, provides flood protection through improvement of levees, inspects 1,200 dams and helps coordinate the state’s integrated water management.

The Netherlands is working with Council member IBM to transform flood control and the entire Dutch water system. The need is high. Of the total Dutch population, 66% live in flood-prone areas. More than 4,000 square miles (26% of the country) is below sea level.