Readiness Guide - Case Studies

The City of Cape Town is achieving its vision of becoming a “City of Opportunity”—a united, efficient and inclusive city in which everyone has the opportunity to further their dreams.

Council member Cisco is one of the high-tech companies partnering with the government of Portugal to invent and build a state-of-the-art smart city from the ground up. Located in the town of Paredes about two hours north of Lisbon, Portugal, the project is spearheaded by Portuguese company Living PlanIT.

Located in the heart of the Mediterranean and known for its stable economy and pro-business government, Malta is a group of small islands 50 miles to the south of Sicily. Home to roughly 400,000 people, it has the highest population density in Europe, putting a genuine strain on power, gas, waste management and other essential services.

That’s exactly what Council member IBM did in conjunction with its Smarter Cities Challenge grant program, a multi-year, 100- plus city initiative designed to get them started on ambitious projects. IBM has donated millions of dollars in employees’ time to work with city leaders.

When Kansas City Board of Public Utilities (KC BPU) installed a water and electric AMI system in 2013, in addition to improving service and reliability, they hoped to empower customers to be wiser energy and water consumers. That goal prompted the Water Department staff to make residential leak detection a priority.

One of the roles of Direction Générale de Modernisation de l’État (DGME), the French agency responsible for modernization, is guiding French ministries and agencies in their e-government initiatives.

As a leader in public sector IT, the London Borough of Newham wanted to improve its service delivery and digital engagement with citizens, while reducing costs. By sharing services with the neighboring local authority of Havering, Newham is pioneering a transformation in both councils using a trio of technologies from Council member Microsoft – Dynamics CRM, SharePoint Server and BizTalk Server.