Security and privacy
The security and privacy concerns that apply to other city infrastructures are equally important in the realm of public transportation.
Publish privacy rules. As we mentioned in the last section, transit authorities are moving to single account payment systems, which will generate data that can track where an individual has been and when. Some transit systems also use video surveillance for security purposes. Those are just two reasons why publishing privacy rules will help cities get in front of a potential consumer backlash.
Create a security framework. One of the realities of life today is that a driver never knows who’s hopping on a bus or what’s in the backpack he’s carrying. And what about the package left behind on a subway seat? A security framework mitigates risk by taking a proactive approach and using ICT technologies to identify and address threats before they can cause damage.
Implement cybersecurity. Smart transportation systems collect all manner of data that could make them vulnerable to cyber attack – from smart card payment information to ridership details. Having strong cybersecurity measures in place will help ward off trouble.
With smart sensors, smart payment systems, GPS and all the other intelligent devices that are gathering data as part of a smart transportation system, the city and its residents are all better off when there’s a plan for managing it.
Create and adhere to a citywide data management, transparency and sharing policy. Citywide data management plans make it easier to enforce the privacy and security best practices discussed in the last section. But they also can help improve data accuracy and lower costs by eliminating unnecessary duplication.
Transportation systems involve a lot of data, a lot of logistics, and a lot of detail that ICT can help cities get under control. The targets below illustrate some of the ways they can do that.
Consider a cloud computing framework.
A cloud computing framework enables scalability of systems, reduces costs and improves reliability.
Use an open innovation platform. A lot of cities are seeing amazing results with open innovation platforms that empower developers
to create apps that city residents can use. Smart parking apps, for instance, are very popular. Apps that people can use to synch up with bus and train schedules are too.
Have access to a central GIS. City decision-making capabilities are greatly improved with a central GIS. A transit system, for instance, can see efficiency gains through more intelligent scheduling and routing.
Have access to comprehensive network and device management. To manage the large, scattered deployments of smart devices across the transportation infrastructure, smart cities rely on comprehensive device management programs that improve security and resiliency, deliver cost savings and enforce compliance with city data management, security and privacy policies.