Ideas to Action: Page 8 of 16

Wed, 2015-10-28 22:58 -- Jon DeKeles
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Establish metrics

At this point, you have a team in place and you have broad goals pulled from your city’s long-term vision.

A valuable next step is to establish metrics to measure progress towards those goals. A comprehensive smart city roadmap should have 1) measurable goals for livability, workability and sustainability and 2) timely reports of progress toward those objectives.

Some of those metrics will be “inward-looking” as a way for city government to monitor its own performance. But we urge you to include metrics that speak directly to citizens and their quality of life.

Elsewhere in this chapter and in the appendix, you will find examples of city plans and metrics to study for ideas. You may also want to consult published “city indicators.” Examples include the Global City Indicators Facility (GCIF), Mercer Quality of Living Survey, the USGBC LEED for Neighborhood Developmentand the Circles of Sustainability Urban Profile from the UN Global Compact Cities Programme.

Prioritize your targets

With your vision and your metrics in place, you are ready to prioritize the targets you developed in earlier chapters to achieve those goals. We have placed a summary checklist at the end of this chapter. Use it to consolidate the work from the previous chapters and determine which targets to emphasize first.

How do you choose your priorities? These four steps will help:

  1. Start with the fundamentals
  2. Consider overall goals
  3. Bolster your weak spots
  4. Seek out quick paybacks

Each of these four steps will screen out some of the possibilities. If you apply these filters in order, you’ll end up with a much shorter list of possible first projects.

Start with the fundamentals. Certain targets are so essential that every city should put them in place at the beginning. Or, at the very least, get started on them right away, even if they also do other projects in parallel. Review the five targets below to see if your city is missing any of these basics:

  • Citywide multi-service communications
  • Adhere to open standards
  • Publish privacy rules
  • Create a security framework
  • Create a citywide data management, transparency and sharing policy