Readiness Guide - Case Studies

When the city of Ballarat in New South Wales, Australia was chosen as one of 16 IBM Smarter Cities Challenge grant recipients in 2014, it had access to five of IBM’s top experts, who spent three weeks living there and immersed in the city to analyse and advise on its waste management strategy.

Bradford Royal Infirmary and St. Luke’s Hospital are teaching hospitals in the United Kingdom that serve the healthcare needs of 500,000 citizens, of which 22% are from black or minority ethnic (BME) origins. Many of them do not speak or understand English, a situation that often resulted in patient communication problems at the hospitals.

Tainan City Education Center is responsible for the technology needs of the Taiwan city’s 275 public K–9 schools. This includes Internet connection infrastructure; IT education to help students achieve high levels of technology literacy, and value-added services to assist the schools’ teachers and administrators, such as electronic administration, educational technology recommendations and self-service application development.

Based in Bolton, England, Ascribe is a leading provider of business intelligence (BI) and clinically focused IT solutions and services for the healthcare industry. Ascribe estimates that 82% of National Health Service (NHS) trusts in the United Kingdom use its products. With access to large volumes of data maintained by the trusts, the company wanted a BI solution that would help healthcare providers detect, predict and respond more quickly to outbreaks of infectious disease and other health threats.

When Kanaiwa Hospital in Kanazawa, Japan, decided to introduce a comprehensive electronic health records (EHR) system, it needed a smooth transition from its old paper record-keeping as well as a “non-stop” network to support the new system.

For the Hamilton County, Tennessee Department of Education, the essence of educational intelligence is insight through granularity. And it’s one reason the county’s graduation rate has increased and standardized test scores are up too.

Wi-Fi is as much a part of university life as classes and exams. Originating as a “hotspot” accessory, wireless networking has become a baseline technology that students expect. And once installed campus-wide, WLANs are swamped, with more than 100% usage increases per semester.

The Community Geomatics Centre (CGC) is a division of the nonprofit Sault Ste. Marie Innovation Centre, a Council Advisor located in Sault Ste. Marie, Ontario. The CGC promotes partnerships and technological means to efficiently share geospatial data, tools and knowledge among community organizations to create a safer, healthier and more prosperous community.

The Community Geomatics Centre (CGC) is a division of the nonprofit Sault Ste. Marie Innovation Centre, a Council Advisor located in Sault Ste. Marie, Ontario. The CGC is unique in Canada and promotes and establishes partnerships and technological means to efficiently share geospatial data, tools and knowledge amongst community organizations to create a safer, healthier and more prosperous community.

Established under Thailand’s Ministry of Justice, the Department of Special Investigation (DSI) is a national law enforcement agency dedicated to stopping serious criminal activity. DSI needed better tools for mining large sets of structured and unstructured data to improve investigation processes and reduce manual procedures.

On March 11, 2004, Madrid suffered a major terror attack when several commuter trains were bombed. As with the 9/11 attacks in the United States, this tragic incident highlighted the need for greater coordination among first responders.

Like many cities, Hayward, California’s IT department faces growing demand for services while budgetary resources recede. Located in California’s Bay Area, Hayward has a population approaching 150,000 and is the third largest city in Alameda County. The city’s network provides vital technology support to its onsite and remote staff, as well as a number of important community services for city residents.

In most parts of the world, this would be a completely useless description of a bank robber: white male, 30-45 years old, bandage on the left side of his neck. Thanks to advanced database technology, however, that’s all detectives needed to find the Striped Hoodie Bandit.

Wireless mesh communications technology from Smart Cities Council member ABB deployed in Rock Hill, South Carolina allows city police officers to spend two more hours per day in the field.

Cambridgeshire officers depended on paper-based notes that created an inefficient administrative burden and siloed important information. Facing budget constraints, Cambridgeshire Constabulary wanted to make better use of officers’ time to reassure the public and protect their safety. It also wanted a way to ensure and demonstrate the integrity of all notes officers take at the scene of a crime which could later be used as evidence.

Like many cities, Charleston, South Carolina, faced a need to improve its public safety-related IT and communications infrastructure to help deliver more efficient public safety services for its fast-growing population. Above all, Charleston wanted to find better ways to coordinate the efforts of its police, who are charged with protecting more than 125,000 residents scattered across 127 square miles, along with parks, waterways,and coastal areas.

Pages