Ideas to Action

Ideas to Action


In this chapter, you’ll learn how a simple roadmapping process can put you on the path to a smart city. We’ve hinted at this next point before, but now we’re just going to say it: Technology is the easy part. The hard part is turning ideas into action. Fortunately, help is at hand from those who have gone before. In reviewing hundreds of successful pilots and interviewing dozens of experts, several themes have emerged, which we have shared on the pages that follow.

New Taipei uses sentiment analysis to gauge citizen attitudes

With over 3.9 million citizens and more than 500 administered institutions and schools, New Taipei city government began constructing and integrating the public cloud and service cloud, not only to strengthen city government operations and that of its subordinate agencies, but also to determine public sentiment regarding government services.

Dubuque, iowa: Investing in Sustainability

Roy Buol will tell you that the theme of making Dubuque a more sustainable city was central to his successful run for mayor in 2005. He’ll tell you how much the issue resonated with the thousands of voters he spoke with in the course of knocking on thousands of doors. But one thing he won’t do is take top credit forDubuque becoming the model of a sustainable midsize city that it is today.