The Council defines a smart city as one that “uses information and communications technology (ICT) to enhance its livability, workability and sustainability.” Other organizations have their own definitions. For instance, Forrester Research emphasizes the use of computing to monitor infrastructure and improve services: “The use of smart computing technologies to make the critical infrastructure components and services of a city – which include city administration, education, healthcare, public safety, real estate, transportation and utilities – more intelligent, interconnected and efficient.”
The U.S. Office of Scientific and Technical Information also stresses infrastructure, explaining that “a city that monitors and integrates conditions of all of its critical infrastructures – including roads, bridges, tunnels, rails, subways, airports, seaports, communications, water, power, even major buildings – can better optimize its resources, plan its preventive maintenance activities, and monitor security aspects while maximizing services to its citizens.” Meanwhile, in 2010 IBM’s Journal of Research and Development paid particular attention to the wide range of smart devices that collect information, calling it “an instrumented, interconnected and intelligent city.” These and other definitions are valid and helpful understandings of what smart cities are. The Council stands behind its comprehensive definition. But we mention these others so that cities that have planned and invested under these and other models will understand that we share complementary, not competitive, views of the smart city.